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Order with complete confidence. It doesn't get any better than our ultimate guarantee. We stand confidently behind every product we sell. If you have a problem with your order — anytime, any reason — one call will fix it. You can choose a replacement, credit or money back with no extra charge for us to simply put it back on our shelf. Now that's peace of mind. You can click here to initiate a return, refund, or replacement online or call Customer Service at 1-800-356-0783 to obtain a Return Material Authorization (RMA) number before returning any merchandise. Note: Custom products are not returnable unless the mistake is due to Lab Safety Supply's error.

Service that's second to none. Our signature service is in a class by itself. At LSS you get the highest level of personal attention. A real person answers your call, no touch-tone menus or long waits on hold. Our friendly Customer Service Representatives make sure you get the treatment you deserve and pay attention to every detail. They'll answer your questions about placing an order, pricing and availability, update your account with address and other changes, process catalog requests and more!

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On-call expertise when you need it. Armed with the knowledge to make your job easier, our team of Technical Support Specialists have the experience, education, background and training to answer your toughest questions. Call anytime (Safety TECHline at 1-800-356-2501) or use our online e-mail form to get answers to your questions about compliance, regulations and product specifications every day from 6 a.m. to 9 p.m. CT. We know our competitors think we're a little crazy. How can we devote a staff of more than 25 to simply answering questions from customers and non-customers alike--with no sales pressure? We think the answer is easy. By helping you when you need help, we build trust. That helps us both.

You can also check out the latest issue and back issues of the LSS TECHlines Newsletter or browse more than 150 topics in our EZFacts Documents right here on the Web.

Product Services:

Calibration Service Center
Calibration is a vital part of any testing program and now LSS can help you get it done quickly and affordably.

Repair Service and Maintenance Center
Our skilled technicians can also coordinate the maintenance and repairs of your fall arrest systems, conductivity meters and other instrumentation.
Call our Technical Service Department at 1-800-356-2501 and ask for extension 4677 to coordinate your repairs or find out what products can be serviced.

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