Shipping and Delivery Q&A
If I place an order today, when will it ship out?
When you need it, we've got it. Orders for in-stock products ship by
the next business day. See our Terms
and Conditions.
When you're in a real hurry, rely on our guaranteed overnight or second-day delivery.
For an additional charge, you can choose from two
options:
- Next-day air: Delivery by 10:30 a.m. (some areas by 5 p.m.) next business day.
- Second-day air: Delivery by 5 p.m. the second business day.
Orders shipping via UPS must be made by 4 p.m. CT for next-day or
second-day options. Orders shipping via FedEx must be in by 1:30 p.m. CT.
Although every attempt is made to process rush orders placed via the web by the stated times, we cannot
guarantee your shipment will ship the same day. If you want guaranteed, same-day rush shipping, please call 800-356-0783 to place your order.
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What happens if a product I order is considered
hazardous?
Products considered hazardous for shipping may require Material Safety Data Sheets (MSDS),
special packaging or handling, and additional shipping charges. Call 800-356-0783
extension 5209 to request specific details and charges.
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What happens if a product I order is damaged
in shipment?
We take great care in filling, checking and packing your order. If, however, your
merchandise is damaged during shipment, please note the damage on the delivery receipt and call us at 800-356-0783.
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What are your shipping terms?
Orders are shipped FOB Janesville, WI, or factory, at our discretion unless otherwise
agreed to by Lab Safety Supply. We prepay and add shipping charges. We also ship to
Canada. Please call for details on our consolidated shipments.
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Do you ship to locations outside the U.S.?
Yes we do. Before ordering, please send e-mail to intl@labsafety.com
or call 608-754-7160 to verify that we can ship to your country.
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Do you provide NAFTA Certificates?
We do for products that qualify. If you have questions on whether or not certain
products qualify, just send e-mail to intl@labsafety.com
or call 800-356-0783 to contact a Lab Safety Supply Representative.
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